PERSONAL DATA PRIVACY POLICY
This Policy sets out how we handle and process personal data received from individuals, including our business partners (e.g. distributors and dealers). In this Policy, the terms “we”, “us” and “our” refer to Toyota Motor Asia (Singapore) Pte Ltd.
We will only use your personal data where you have given us your consent or where we have other lawful basis for doing so, and in the manner set out in this Policy.
In providing us with personal data or allowing
your personal data to be provided to
us, you accept this policy and
consent to our collection, use and disclosure (including transfer) of personal data in accordance with this
Policy. If you do not accept this Policy, please do not provide any personal
data to us or allow any personal data to be provided to us.
WHAT IS PERSONAL
DATA
1. “Personal data” is data
that can be used to identify an individual. Examples of personal data that we
may collect include name and contact details (e.g. address, email address,
telephone numbers).
2. We may collect from you, personal
data about you and where required, about other persons (from whom you have obtained consent
to provide such data to us
in accordance with this Policy).
3. Where our collection is
based on consent, you can choose not to provide us with your personal
data. You may also withdraw
your consent for our use and
disclosure of the personal data you provide.
You have the right to object to the processing of your personal data,
and you may also withdraw your consent for the processing of personal data that
you have given to us throughout the period in
which the personal data is kept by us.
4. You are responsible for
and must ensure that all personal data that you provide is true, accurate and
complete.
PURPOSES FOR COLLECTION, USE & DISCLOSURE OF PERSONAL DATA
5. We collect, use and
disclose the personal data received from you or our business partners for the
following purposes and any other related or associated purposes (collectively,
the “Purposes”):
a.
managing your relationship with us;
b.
delivering services to you;
c.
assisting you with your enquiries;
d.
obtaining feedback
and keeping you updated on our services;
e.
complying with our legal obligations and requirements;
f.
enforcing obligations owed to us;
g.
carrying out research, planning and statistical analysis;
h.
administrative purposes, such as accounting, risk management, record keeping;
i.
staff training;
j.
legitimate business
interests;
k.
business improvement; and
l.
business asset transactions.
6. In case it is necessary
for you to provide the personal data for the purpose of entering into a
contract or any other purposes, a refusal of providing the personal data may
affect a transaction or any other activities relating to you which may be
suspended or ceased as required by business operation or applicable laws,
unless you provide such data to us.
7. Where the law allows, we
may also collect, use and disclose your personal data, without your consent,
for our legitimate business interests, business improvement or business asset transactions or other
purpose subject to applicable laws.
8. We may use personal data
to contact you for the above Purposes via post, fax, e- mail, SMS, telephone or
any other means.
DISCLOSURE OF PERSONAL
DATA
9.
We
will not sell or rent personal
data you provide to any third party.
10.
We may
disclose your personal data in connection with the Purposes, including to third
parties who provide services to us or whom we work with, including:
a.
our related entities,
such as other entities within
the Toyota group of
companies;
b.
our business
partners, such as vehicles distributors and dealers; and
c.
service providers
and data processors
providing services to us.
11. We may also disclose your personal data as required
or permitted by law.
TRANSFER AND PROTECTION
OF PERSONAL DATA
12.
You consent to us transferring to, and store your personal
data in, countries other than the country in which the data was originally
collected, including Singapore and
Thailand (as the case may be). If we transfer your personal data to other
countries, we will ensure that the foreign recipient is obligated to protect
your personal data as described in this Policy.
13.
While reasonable precautions will be taken to ensure that the
information you provide is protected against unauthorised or unintended access,
we cannot be held responsible for unauthorised or unintended access that is beyond our control.
ACCESS, CORRECTION AND PORTABILITY OF PERSONAL DATA
14.
You may request for correction, deletion and access to the
personal data that you provide to us and request
us to make a copy of such data, including the right to ask us to disclose any acquisitions of your personal
data for which consent has not been given. You may also request
us to object or restrict the use of your personal data under certain
conditions. If you have an ongoing relationship with us, you may also request us to transmit personal data you
have provided to us to another organisation.
We may levy a charge for processing your request(s). We may be prevented by law from complying
with your request(s). We may also decline your request(s) if the law permits us
to do so.
15.
If you wish to make a request, or have any questions
regarding this Policy or how we handle personal data, you can contact us at legal_compliance@toyota-asia.com. If
you are a data subject in Thailand, please contact Toyota Motor Thailand
at dataprotection@toyota.co.th or Tel. 1486 (24/7
service).
PERSONAL DATA RETENTION
16.
The duration
for which we will store personal data will be as follows:-
a.
Personal data will be kept for the periods stipulated by applicable laws
specifically relevant to retention of personal data.
b.
Where the
retention for personal data is
not specified by specific
laws, we will determine the period necessary and appropriate for its
operations.
At the end of the relevant retention period, we will delete, destroy, or anonymise the personal data.
AMENDMENTS
17.
We may amend this Policy from time to time to keep pace with
data protection laws and how we handle
and process personal data. The
latest version of this Policy in force
at any given time will apply to our collection, use and disclosure of personal data.
Name: Toyota
Motor Asia (Singapore) Pte.
Ltd
Address: 1 Wallich Street, #36-01 Guoco Tower, Singapore 078881
Channels of Contact: Helpline
Desk : legal_compliance@toyota-asia.com
Name: Toyota
Motor Thailand
Address: 186/1 Moo.1, Old Railway Road, Samrong Tai Sub-district, Phra Pradaeng District, Samut Prakan Province 10130
Channels of Contact: dataprotection@toyota.co.th or Tel. 1486 (24/7 service)
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